Frequently Asked Questions
Can the products be worn outside of golf?
Yes. Our apparel and accessories are designed with versatility in mind. All our pieces transition seamlessly from the golf course to the office, travel, or casual everyday wear.
How do I choose the right size?
Please refer to the sizing guide on each product page before placing your order.
Will gift sets arrive ready to gift?
Yes. Our gift sets are carefully packed in premium packaging and shipped inside a protective outer box to help preserve their presentation during transit.
Can I include a gift message?
Gift messages aren't currently included as a standard option. However, if you'd like to include a short note, please contact us after placing your order and we'll do our best to accommodate your request.
What is your return policy?
Returns are accepted within 14 days of delivery, provided the items are unworn, unused, and returned with all original tags (where applicable), and packaging.
Can I exchange an item?
Yes. Individual products may be exchanged individually. Starter kits must be exchanged as a complete set unless the item arrives damaged or there is an order error.
When will I receive my refund?
Refunds are processed after your returned items have been received and inspected. Once approved, the refund will be issued to your original payment method.
What should I do if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order number and photos of the issue. We'll review the situation promptly and make it right.
Where do you ship?
We currently ship within Canada only.
How much is shipping?
Shipping is free on orders over $99.99 CAD. Orders under $100 CAD are shipped for a flat rate of $9.99.
How can I contact Greenside Goods?
You can reach us through the Contact page on our website or by email. If your inquiry relates to an order, please include your order number so we can assist you as quickly as possible.