Contact information

If you have any questions about your order, shipping, returns, exchanges, product details, or anything else, please contact us at customerservice@greensidegoods.ca

We do our best to respond to all inquiries within 1–2 business days. Response times may be longer during weekends, holidays, product launches, or high-volume periods.

When contacting us about an order, please include your order number, the email address used at checkout, and a brief description of your request so we can assist you as quickly as possible.

For returns, exchanges, damaged items, or incorrect orders, please include photos where applicable.